Syllabus

LIS 588 - Current Issues in Library and Information Science

Instructor: Rick Gates (rgates@locust.cic.net)


Fall, 1995

Office Hours: Aug 24 - Sep 4 only
TBA

Course Goals:

It is the goal of this course to provide a self-paced, independent learning experience in the areas of microcomputer maintenance, local area networks, patron support and problem resolution. Toward that goal, the student will:

  1. Attend a two-week intensive period of introduction to the School of Information Resource’s microcomputer lab.
  2. Work regularly scheduled hours as a lab monitor
  3. Work on all course criteria (see below)
  4. Provide 2 self performance evaluations.

Grading:

Performance Evaluations:

There will be two performance evaluations, one at mid-term and one during finals week. Each evaluation consists of the following:

Course Criteria:

There are 5 primary tasks that can occupy students in this class. These are weighted in importance, and thus in impact upon the student’s grade. In priority order, these are:

  1. Patron Support - Helping users of the lab
  2. Lab Problems - Working on unresolved problems in the Lab Problems Database.
  3. Committee Work - Committees form in response to needs that arise, such as faculty communication, scheduling, help-file creation, etc.
  4. Extra Lab/LIS 588 Work - Individuals may take on extra work that arises occasionally. These tasks may be self-motivated, or requested by the instructor.
  5. Extra School of Information Resources Work - Individuals may take on extra work that benefits the state of computing and electronic information at the School. These tasks may be self-motivated, or requested by faculty members.

The LIS588 listserv:

All students are expected to be subscribed to and regulary read all listserv traffic on lis588@listserv.arizona.edu. All students must post a shift summary at the end of each shift in the lab, detailing level of patron traffic, kinds of help requested, new problems arising, a count of unresolved problems in the Lab Problems Database, and work done on problems. All listserv traffic is saved by the instructor, and is an important aspect of evaluative evidence.

Additionally, all students are expected to conduct themselves in a professional manner on the LIS588 Listserv. Conduct which does not contribute to the productivity, morale, and learning experience of this class should not be expressed on the listserv.

The Lab Problems Database:

This is stored in Buttonfile in the lab, with access available only to lab monitors. All students are expected to review the database on a regular basis, and use it to help resolve lab problems. Every entry in the Lab Problems Database is saved by the instructor, and is an important aspect of evaluative evidence.

Note:

After the first 2 weeks of training the instructor may not be available for personal help. This is for 3 primary reasons:

  1. The instructor may be out of town, or otherwise unavailable
  2. It is important that the student learn how to resolve problems with little or no help. This kind of learning can only come in isolation.
  3. It is important that the student become accustomed to working in an electronic environment. Thus, the instructor may choose to communicate electronically.

Rick Gates (rgates@locust.cic.net)